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Spotting fake emails – a video guide

The much discussed topic of fake and harmful emails gets the video treatment here with a quick look at how to spot the tell-tale signs quickly and easily. If you have any queries or an example of a fake email for us to share, please contact us on 0118 976 7111 Part of the “May […]

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Improve communications with VoIP

For any business, saving money and improving communications are both good goals to have – and VoIP allows you to combine the two. VCI persevered with a ‘traditional’ phone system fed by 4 ISDN channels for many years mainly because we needed to retain the ISDN connection as a dial out option for a client […]

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Ensure GDPR Compliance & Data Protection

Following on from our recent article ‘Don’t be Spooked by GDPR!’, in which we encouraged you to 1. Be Aware and 2. Prepare for GDPR, here we tell you about the next step in the process of becoming GDPR compliant. 3. Protect Once you know where you hold personal data, you need to be sure […]

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Past Words on Passwords

Back in late 2013 I wrote a series of articles regarding passwords which covered why we need them (amazingly still a question I was having to answer on occasions), how one can arrive at a good password, and how to keep it memorable without using the same password everywhere. One of my less fashionable statements […]

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Self Help: Improve your Outlook…

For most a New Year’s Resolution is all about self-improvement and if you want to keep that going long into the year you don’t need to look much further than your office PC. Small changes and new habits can soon add up and have a massive effect on how easy it is for you to […]

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Have yourself a merry little Christmas

A white Christmas was definitely on the cards when snow arrived just in time for this year’s Virginia Water Santa Run in support of Sebastian’s Action Trust. Unfortunately it was deemed too dangerous for the runners and was cancelled at the last minute so no pictures of me dressed as Santa this year. Charlotte, however, […]

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Don’t be spooked by GDPR – Be Aware & Prepare for changes in Data Protection Regulations

With the General Data Protection Regulations (GDPR) coming into force on 25th May 2018, we take a look at the initial strides you can take in ensuring your data and IT systems will be fully compliant. The changes in regulations may seem a little daunting but hopefully, as with everything, breaking them down into more […]

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At Home with Technology – How Alexa, IFTTT & Harmony Hub can work for you!

It is just over a year since Amazon introduced Alexa to our lives. She wasn’t the first digital assistant to enter the home but thanks to Amazon’s heavy marketing and low prices she is arguably the most prolific. Homes up and down the country can be heard asking Alexa for jokes or simple reminders but […]

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Backup and beyond – the business continuity you always wanted but couldn’t afford

I’m not quite old enough to have worked with spools of half inch tape but magnetic tape was certainly the go-to medium for data backup on the first networks I managed. Backup solutions have changed considerably over the years – where we once talked about data backups we now talk about disaster recovery and business […]

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Keep your kids safe online

As technology continues to advance at a sometimes terrifying pace, keeping up-to-date with what our children are doing online can be a daunting prospect, especially as some of us parents feel that our children know more about the internet than we do! Whatever the age of your children, here are a few technical hints and […]

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Performance gains via Solid-State Disk (SSD)

Does your PC take an age to start up in the morning? Do you dread rebooting your PC knowing you’ll have about half an hour or so of sluggish behaviour to sit through? If it has got to the stage where you’re considering a replacement, and a fast start-up time is important, it may be […]

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iOS 11 – issues accessing emails on 365

iOS 11 has been released for supported devices this month but Apple’s native mail app may not work with Microsoft’s 365 platform yet and the same may well be true for other hosted Exchange platforms.  The Microsoft notification reads; “Known Issue: Email access in iOS 11 MC119954 Prevent or Fix Issues Published On : September […]

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A quick pat on the back

This may read as a self-congratulatory post but I simply want to illustrate that we do practise what we preach. I received the following email today which purported to come from a domain registration company. Regular readers of our site will know that I am instantly suspicious of a mail with the salutation “Dear customer” rather than […]

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Cocktails, Coasts and…Cookies?

Lucky enough to have taken your holiday this year or are you still searching for a last minute bargain? Did you know your browsing habits could affect the price you pay? Every time you visit a site Cookies are created to track and monitor your movement around the web. You will all be familiar with […]

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Pitfalls of social media

Following on from my colleague’s article on the many benefits of Facebook for keeping in touch with friends and family, I thought I’d add a few cautionary notes to help keep you safe.  This can also cut down the amount of clutter on our Facebook feeds so we all get to see more of the stuff […]

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Celebrating 200 years of the bike

Did you know it’s been 200 years since the first bike was invented? To celebrate this momentous occasion, Pete and I jumped on our bikes (no bone-shakers in sight, thankfully!) on 11th June to ride 30 miles in support of Tour de Purley and the local Purley Primary School. Take a look here at some of […]

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Living with Facebook

I recently got a notification from Facebook informing me I’ve been a member for 10 years. In typical Facebook fashion it was a cutesy video that played through some select highlights from the last decade. After watching it through and laughing at some forgotten photos it got me thinking just how big a part of […]

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The little Dutch boy

Many of you will be familiar with the story of the Dutch boy who plugged a tiny leak in the dyke with his finger. Passers by raised the alarm and help came in the form of those who could fix the hole and avoid a disaster. We can easily relate this to the recent, well-publicised […]

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Attention to detail……one person’s pedantry is another person’s saviour

My elder son had an English test at school yesterday. The comprehension section included a passage of text about a poisonous snake. Before answering the questions, he crossed through the word “poisonous” and above it wrote “venomous”. Yesterday was clearly the day for such scrutiny as I also had a client contact me with suspicions regarding […]

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Festive greetings from VCI

As we close in on the end of 2016 we can once again look forward to the Christmas break, perhaps more time with family and friends and, to the best of our abilities, away from the routine of our working lives. We can also take the chance to count our blessings and consider the challenges […]

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A Nightmare on Email Street….

Of all evenings for this to happen, Halloween….. The boss is supposed to be on holiday but now he’s mailing you to insist you get some urgent payments made.  What to do…?  The internet seems to be running slowly, the noise from the kettle boiling sounds just a little too loud and now a black […]

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“Lovely Spam, Wonderful Spam!”

As discussed in my previous article, there seems to be an increasing chance of genuine email getting quarantined by spam filtering tools as the battle to protect against unwanted or harmful content continues. When investigating a ‘lost’ outbound email we often arrive at the point where we can prove an email arrived to the recipient’s […]

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What is going on with my emails?

A quote often attributed to George Bernard Shaw observed that, “The single biggest problem in communication is the illusion that it has taken place.” Scholars may disagree on the original author but the sentiment applies well in the modern world. Through the opening months of 2016 I think I have spent more time investigating errant […]

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There’s more bad news, some good news….and no change in topic.

2016 already looks to be the year of Ransomware. Scan any technical news publications over the last quarter and you will see councils, hospitals, at least one (US) police department and various other high profile establishments who have made the news having fallen victim to a ransomware attack. Browse back through recent articles on our […]

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Life on the Edge….or IE11 for W7 and W8 users

From 12th January 2016, Microsoft is no longer offering support for any versions of Internet Explorer other than the latest v11 (for Windows 7, 8 and 8.1) or Edge for Windows 10 (though IE11 remains an installed option). In Microsoft’s own words, “Internet Explorer 11 offers improved security, increased performance, better backward compatibility, and support […]

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